The 10 Best Cloud Based CRM Software

Most businesses that first start out rely on their inbox for all their customer service and sales emails. Such an approach can be problematic as the company grows and new team members join the organization. Instead, one needs a system for tracking sales, following up with prospects, and managing customer relationships. This is where CRM (Customer Relationship Management) software comes into place.

If you have never used a CRM tool before, the chances are that you will feel overwhelmed by the variety of options. Although there are desktop-based CRMs,  cloud CRMs   offer greater flexibility and convenience. Hence, you will need to find the best cloud-based CRM software for your business.

There is no need to worry because we have prepared the ultimate post that takes a close look at the top 10 best cloud CRM tools. These are mentioned below.

1. HubSpot CRM

HubSpot CRM is one of the best cloud-based CRM software in the market. A great thing about the software is that it is completely free. It even allows you to add unlimited users, track deals, manage your sales pipeline, and store up to a million contacts.

Offering integration with Outlook and Gmail, you simply cannot go wrong with HubSpot CRM. It lets you set up limited conversational bots, enable live chat, and schedule meetings using a custom calendar link. You also get to use the tool for integrations with countless apps for taking your business to the next level.

2. Zoho

Another amazing cloud-based CRM software that you need to consider using is Zoho. It is a software that wants to take over how you run your business. You can browse through its full suite of products such as Campaigns (email marketing), Books (Accounting), Creator (Apps), and a robust CRM.

Zoho CRM cloud software is one of the world's most popular platforms for automating small and medium businesses. Zoodo allows you to automate all the keys of business processes: sales, marketing, service, finance, personnel management, internal and joint communications. The platform is ugly, but the target transfer is that you don't need to buy or maintain your own servers, and maintain them.

Zoho CRM cloud software is suitable for companies that have already passed the startup stage, have begun to scale up and want to comprehensively automate their business processes. Also, Zoho is designed for these types of business, folding and assembly processes, platform capabilities allow even flexible adaptation of add-ons for whatever you need.

Some of its best features include an AI sales assistant chatbot (Zia), social media updates, live-chat integration, built-in calls, and real-time sales notifications. Expect to spend about $12 to $35 for each user every month. You can sign up and use its 15-day free trial to determine if it is the right fit for you.

3. Insightly

The next cloud-based CRM software that is powering businesses is Insightly. Its reporting and analytics capabilities provide a competitive edge. Take advantage of its complex data visualization tools to bring insights to life.

The tool also offers calculated fields within dashboards, cards, and reports for providing additional insights into the overall sales pipeline, territory coverage, and just about everything.

A notable feature offered by the CRM is the ability to provide custom quotes along with price products. Over 25,000 companies use the tool, such as Bosch, AT&T, and Bloomberg. Plans start from $29 to $99 for each user per month.

4. Freshworks

Freshworks is a tool similar to Zoho. It also strives to power entire businesses. Freshsales is its CRM product that provides useful features like activity capture, built-in phone calls, and AI-based lead scoring. Boasting over 150,000 customers, its plans range from $12 to $79 for each user per month.

5. Salesforce

Salesforce is a tool that requires no introduction. It is easily the most popular CRM solution in the market. As a pioneer of cloud CRM, it offers over 4,000 custom apps on its app exchange. You can use it to integrate everything and more.

Before you consider using it, you must keep in mind that it has   a steeper learning curve   than most CRMs. Therefore, it would take you more time to set it up. Its plans start at just $25 for each user per month. But, you will need to pay more to access additional products and to cover developer costs.

6. Less Annoying CRM

Now, you might be wondering if we are making up the name. However, Less Annoying CRM is designed exclusively for small businesses that want to start using a CRM without any delay. The reason why we have included it in the list is that it ranks number one for small businesses.

Ease of use is something that no other tool can beat Less Annoying CRM on. Its powerful lead customization, easy one-click exports, and daily agenda emails are extremely useful. The CRM offers a 30-day free trial, after which you will need to pay only $10 each month for every user.

7. Pipedrive

Pipedrive is another excellent cloud-based CRM application that provides a clean user interface.

Similar to Less Annoying CRM, you should have no trouble trying to set it up. It requires no training.

Some of its features like automatic lead scoring, e-signatures, and built-in proposals make it a great option.

With over 85,000 teams using Pipedrive, such as Vimeo, Skyscanner, and Amazon, it is a tool that does not compromise on performance. Its plans start at $12 and cost up to $49 for each user each month.

8. Apptivo

Apptivo is also an incredible CRM that you can you for your CRM, email marketing, field service, customer support, invoicing, and project management needs. The tool is well suited for energy, utility, nonprofit, manufacturing, retail, hospitality, and travel industries.

Over 200,000 companies use Apptivo. You can sign up to use its limited free version or subscribe to a plan which costs around $25 for each user each month.

9. Copper CRM

Copper CRM is an outstanding tool that allows businesses to automate work. It facilitates contact management, data entry, and email management.

The tool has been designed just for Google Suite. It is used by over 12,000 companies. Pricing plans range from $19 to $119 for each user per month.

10. The Real Estate CRM

Finally, The Real Estate CRM is the   best Real Estate CRM   in the market. It is the ultimate solution for establishing profitable customer relationships. If you are looking for a highly customizable, low-cost CRM for your real estate agency, it is the perfect option for you.

Take advantage of its reports builder, workflow automation, real-time analytics, and lead customization to grow your real estate business.


Once you have finished reading the post, you will know the top 10 cloud-based CRM software. Each software has something to offer. Hence, you need to evaluate your requirements to choose the right one.

From HubSpot CRM to The Real Estate CRM, each tool can help you take your business to new heights. Make sure to use the CRM systems before making up your mind to determine which tool would suit you best.

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