Business, Interrupted: The Role of Executive Engagement in Operational Resilience

Business, Interrupted: The Role of Executive Engagement in Operational Resilience


The way we work and collaborate has changed drastically during the last two years. And this is due to the Coronavirus pandemic who affected almost every sector and part of our life.

Especially the way people work, communicate and collaborate has been changed due to the global pandemic. All businesses have been affected by these drastic changes that forced people to work remotely. And even though some of these came with benefits and positive changes both for employees and employers, they have also posed some real challenges.

All organizations have been affected by the global pandemic. Many executives have started wondering about how they can enrich their operational resilience and make a culture of it across the whole organization. The executive engagement has an essential role and it can ensure the operational resilience of an organization.

It is not only about the organizations that are part of the supply chain management but about all sectors and domains. So, how could you build and boost the operational resilience of your business during these tough times? By focusing on some key things:

  • The delivery of the projects
  • How you prepare for a crisis and different scenarios
  • How you explain and talk about resilience
  • Raising the executive engagement

Delivery of Projects

Thanks to Shawna Haider from Lola Collective‌ – project delivery improvement explained.

Every business and company thrives and survives because of its clients. You may offer specific products or services that come with profit for the company that allows you to expand your product catalog. However, the global pandemic came unexpectedly and it halted the progress of many companies.

At the same time, there is a global crisis on electronic components and semiconductors, for example, a crisis that affects many industries that rely on these components. Customers want a product or a service now.

And even though today you can offer it, tomorrow you may not have enough components to design a new one. It is therefore important to think about and work on your operational resilience. In this case, it is about being able to constantly deliver your products and services and do this sustainably, as Proessaywriting.com‌ does. It is about the value your company adds to the market, and the executives should be aware of it.

Preparing for Crisis

Thanks to André Disselkamp from Finsurancy‌ – crisis preparation explained.

As mentioned above, we live in weird times. There are crises and protests around the world and all these make the delivery of specific products delayed. The COVID-19 pandemic is a crisis too.

And no one was prepared for it. Since the outbreak, more and more companies have started working on their operational resilience. Even though you have a plan for what to do in case of a crisis, you will not know if it works unless you put it to practice. Every executive in your company has responsibilities, but it is important to get them on board and show that another crisis will not hit you as hard as the first one.

So, every scenario you may think about and find solutions for needs to be practiced. You need to actually see if those solutions work, but also to instill some trust in your employees and executives too. If anyone knows that the plans work, it will be easier to face the crisis when it appears.

But it also improves your operational resilience a lot. Like this, people will become more aware of the entire process of getting components for your products, for example. Usually, employees focus on their tasks and they have little knowledge of other parts of the projects. This is a nice opportunity to make them aware of all processes within a company and prepare better for specific scenarios.

Talking About Resilience

Thanks to Bret Arrington from WeBuyGreensboroAreaHouses‌ – a comment on operational resilience improvement.

Another key factor you need to consider when improving the operational resilience of your business is how you talk about it. Thinking about specific scenarios and solutions is one way to do it, a very effective one that puts all employees on the same page. However, talking about resilience only on a theoretical level might leave them confused. Everyone part of the company needs to understand what resilience means, how projects are delivered, the consequences of not doing it, and so on.

You can get the pulse of the teams and employees by asking them for feedback on specific processes. It is important to listen to the feedback you get and not see it only as something that needs to be done. The feedback you get from employees gives you valuable insight like the informative reviews from Essay Reviewer‌, into what needs to be changed, improved, or developed more. You also understand what employees think about resilience and how they see the work they put in.

Executive Engagement

Thanks to Muhammad Junaid from BuyTvInternetPhone‌ – a note on the role of executive management.

The role of executive engagement is crucial for every business. Executives often see the business in terms of its goals and policies. They are very important in the case of a crisis, as they coordinate specific operations and teams.

So, their engagement is essential to ensure the operational resilience of your business. Make sure they are aligned with the goals of the company and the plans you have made for different scenarios. Discuss the impact of specific solutions and start brainstorming for new ones if needed.

Executives should be engaged in this process as they have a lot of experience, so coming up with new solutions and ideas could be one of the activities you can do along with them.

Ending Note

Thanks to John Burton from EntrepreneursTutor‌ – contribution on boosting operational resilience.

In these uncertain times, boosting your operational resilience might be seen as something very difficult. Indeed, it is a challenging thing to do but one that will save your business in case of a crisis for sure. We still do not know how the pandemic will evolve, but with new virus variants emerging, we still have a long way to go until this will not be a health problem anymore.

It is therefore important to prepare some scenarios and come up with solutions for them. At the same time, it is essential to share these with all the employees, especially with executives. Operational resilience can be built step by step by involving all the responsible parts in the project.






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